Kombi With Us – Madeira Tours & Events, Unipessoal Lda, hereinafter referred to as "Kombi With Us", with tax number (NIF) 519226879 and registered office at Caminho do Pilar n.º 53, Edifício Ínsula, Bloco B, R/C, K, 9000-136 Funchal, Madeira, is the entity responsible for processing the personal data collected through this website, under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR), as well as the remaining applicable national data protection legislation.
Kombi With Us undertakes to ensure that users' personal data is processed lawfully, fairly, transparently and appropriately for the purposes for which it was collected.
For any matter relating to this Privacy Policy, the processing of your personal data or the exercise of your rights as a data subject, you may contact Kombi With Us through the following means:
Email: info@kombiwithus.com
Phone: +351 938 961 557
Address: Caminho do Pilar n.º 53, Edifício Ínsula, Bloco B, R/C, K, 9000-136 Funchal, Madeira.
Personal data may be collected directly from users, namely through contact forms, booking requests or other means provided on the Website. The data collected may include:
• Name; • Email address; • Phone number; • Information relating to booking requests; • Information included in messages sent through the contact forms; • Other data necessary for the provision of our services.
We may also collect technical information related to the use of the Website and to users' browsing, namely the IP address, browser type, device used, operating system, pages visited, date and time of access and other statistical information obtained through cookies and similar technologies, in accordance with our Cookie Policy.
The personal data collected is intended exclusively for the following purposes:
• Responding to information requests; • Processing and managing bookings; • Providing the contracted services; • Improving users' browsing experience; • Complying with legal, tax and regulatory obligations; • Communicating information related to the requested services;
• Ensuring the security, integrity and proper functioning of the Website.
Kombi With Us does not sell, rent or transfer users' personal data to third parties for marketing or commercial purposes.
Kombi With Us processes users' personal data only where there is a legal basis legitimising such processing, under the General Data Protection Regulation (GDPR).
Depending on the purpose, the processing of personal data may be based on:
Whenever the processing of personal data is based on the data subject's consent, this may be withdrawn at any time, without affecting the lawfulness of the processing carried out up to that date.
Personal data will be kept only for the period strictly necessary to fulfil the purposes for which it was collected, to comply with applicable legal obligations or to defend the rights and legitimate interests of Kombi With Us.
After the applicable retention periods have elapsed, personal data will be securely deleted or anonymised, except where its retention is required by law or by a competent authority.
In particular:
The Website uses cookies and similar technologies to ensure its correct functioning, improve users' browsing experience, analyse the use of the Website and, where applicable, support digital marketing actions.
Detailed information about the cookies used, their purposes, retention periods and ways to manage consent is available in the Kombi With Us Cookie Policy.
Kombi With Us does not sell, rent or trade users' personal data. For the normal operation of its activity, Kombi With Us may use external service providers, namely for Website hosting, email services, booking processing, payment processing, statistical analysis, digital marketing or other support services. Whenever this happens, Kombi With Us will ensure that appropriate measures are adopted to guarantee that those entities process personal data exclusively for the contractually defined purposes, in accordance with the instructions provided by Kombi With Us and with applicable personal data protection legislation.
Should Kombi With Us provide newsletter or marketing communication services, the email address provided by the user may be used to send information, news, promotional campaigns and content related to our services. The user may withdraw their consent and unsubscribe at any time through the means provided for that purpose.
The personal data submitted through the contact forms provided on the Website will be used exclusively to respond to the requests made by users, provide information about the services offered by Kombi With Us and, where applicable, follow up on requests related to bookings, quotation requests or other contacts initiated by the user. The data collected through these forms will not be used for purposes incompatible with the reason that justified its submission.
During the services provided by Kombi With Us, photographs and videos may be taken for promotional and advertising purposes and to publicise the company's activity.
Whenever the images or videos allow individuals to be identified, their use for promotional purposes, including publication on the Website, social media, advertising materials or other Kombi With Us communication channels, will depend on the prior consent of the person depicted, in accordance with applicable law.
Consent may be withdrawn at any time by sending a request to the email address info@kombiwithus.com, without affecting the lawfulness of the processing carried out on the basis of the consent previously given.
The Website may provide a direct link to WhatsApp to facilitate communication between users and Kombi With Us. By using this feature, the user may transmit personal data directly through the WhatsApp platform, also becoming subject to its privacy policy and terms of use. WhatsApp is a service provided by Meta Platforms, Inc., and Kombi With Us has no involvement in the data processing carried out by that entity in connection with the use of that platform.
The Website may use Google Analytics to collect aggregated and pseudonymised statistical information about the use of the Website, including:
• Number of visitors; • Pages visited; • Time spent; • Device used; • Approximate location.
This information helps Kombi With Us understand the use of the Website and continuously improve the content, features and browsing experience for users.
The Website may use the Meta Pixel to measure the effectiveness of advertising campaigns carried out through the Facebook and Instagram platforms.
This tool makes it possible to understand visitors' interaction with the Website, analyse the performance of advertising campaigns and optimise future marketing actions.
Some of the technology providers used by Kombi With Us, namely entities belonging to the Google or Meta groups, may process personal data outside the European Economic Area.
Whenever international data transfers take place, the appropriate safeguards provided for by the General Data Protection Regulation (GDPR) will be adopted, including, where applicable, the conclusion of standard contractual clauses approved by the European Commission or other legally recognised mechanisms that ensure an adequate level of protection for personal data.
Kombi With Us may use third-party entities to support the operation of the Website and the provision of its services, namely:
• Online booking platforms, including Bókun, for managing and processing bookings;
• Payment service providers, including Stripe, for processing payments made by customers; • Hosting and technological infrastructure providers for the Website; • Statistical analysis and traffic measurement tools, including Google Analytics; • Digital marketing and online advertising tools, including the Meta Pixel (Facebook and Instagram); • Email service providers, electronic communications or other technological services necessary for the operation of the activity.
These entities will only have access to the personal data strictly necessary to provide their respective services, acting in accordance with the instructions of Kombi With Us and subject to appropriate obligations of confidentiality, security and personal data protection.
Under the General Data Protection Regulation (GDPR), the data subject may exercise the following rights:
• Right of access to their personal data;
• Right to rectification of their personal data;
• Right to erasure of their personal data;
• Right to restriction of processing;
• Right to data portability;
• Right to object to processing;
• Right to withdraw consent, whenever the processing is based on consent previously given.
To exercise any of these rights, the data subject may contact Kombi With Us through the following means:
Email: info@kombiwithus.com
Phone: +351 938 961 557
The data subject also has the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD):
Comissão Nacional de Proteção de Dados (CNPD)
Rua de São Bento n.º 148
1200-821 Lisboa
Portugal
Website: www.cnpd.pt
Kombi With Us implements appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, disclosure, alteration or accidental destruction.
Despite the efforts made to ensure the security of personal data, no electronic transmission or storage system can be considered completely secure. For this reason, Kombi With Us cannot guarantee absolute security but undertakes to adopt all reasonable and appropriate measures to minimise the existing risks.
This Privacy Policy may be changed or updated at any time, in particular to reflect legislative, regulatory, technological or operational changes.
Whenever relevant changes are made, they will be published on this page, together with the respective update date.
Kombi With Us recommends consulting this Privacy Policy regularly.
Last updated: 18/06/2026
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